Shipping & delivery

We deliver across India through our courier partners. Serviceability is checked live against your 6-digit delivery pincode at checkout — if a pincode cannot be serviced, you will be told before payment.

We do not ship outside India.

Orders are baked and dispatched within 24 hours of payment confirmation on working days (Monday–Saturday). Orders placed on a Sunday or a public holiday are dispatched on the next working day.

Typical delivery is 1–3 business days after dispatch, depending on your pincode and courier partner. Metro and nearby pincodes are usually at the faster end of that range; remote pincodes can take longer.

Delivery timelines are estimates given by the courier, not guarantees. We do not offer same-day delivery or timed delivery slots.

Delivery is charged at the live courier rate for your delivery pincode and the weight of your order. Nothing is estimated or averaged — the amount you see in the order summary at checkout is what you pay.

• Enter your delivery pincode at checkout to see the exact delivery charge before paying.
• GST at 5% is added on the product subtotal and shown as a separate line.
• We do not offer free shipping — no order ships at our cost.

Once your parcel is handed to the courier, we email you the tracking details and the status updates as the parcel moves. You can also see live status any time under Account → Orders.

We are not responsible for delays outside our control, including courier backlogs, weather, strikes, local restrictions, and public holidays.

If your parcel has not moved for more than 48 hours, email us with your order number and we will chase the courier on your behalf.

Please give a complete address and a reachable phone number. If a parcel fails because the address was wrong or incomplete, nobody was available across the courier's delivery attempts, or delivery was refused, the parcel is returned to us.

Because cookies are perishable, returned parcels cannot be resold or re-shipped, and the order value and delivery charge are not refundable in this case. Re-sending means placing a new order.

Received a crushed, incomplete, or wrong box? Tell us within 24 hours of delivery with a photo and we will make it right — see our Refund & Cancellation Policy.